At Citrus Tech Inc. (“Citrus Tech”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the personal information you provide through our website.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect personal and business information that you voluntarily provide, including:
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Name
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Company name
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Email address
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Phone number
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Billing and shipping address
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Payment information
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Product inquiries and order details
We may also automatically collect technical information such as:
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IP address
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Browser type
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Device information
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Operating system
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Website usage statistics
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Cookies and analytics data
How We Use Your Information
We may use collected information to:
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Process orders and payments
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Provide customer service and technical support
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Respond to inquiries and quote requests
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Improve website functionality and user experience
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Communicate product updates, promotions, or service notices
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Prevent fraud and unauthorized activities
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Comply with legal and regulatory obligations
Cookies and Analytics
Our website may use cookies and third-party analytics tools to improve website performance and understand visitor behavior.
Cookies help us enhance your browsing experience and improve our services. You may disable cookies through your browser settings; however, some website functions may not operate properly.
Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
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Shipping and logistics providers
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Payment processors
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IT and hosting providers
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Manufacturers for warranty or technical support purposes
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Government or legal authorities where required by law
Data Security
We implement commercially reasonable safeguards to protect personal information from unauthorized access, misuse, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites
​Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of external websites.
Marketing Communications
If you provide your contact information, we may occasionally send promotional emails, product updates, or industry-related communications.
You may unsubscribe from marketing communications at any time.
Retention of Information
We retain information only as long as necessary for business, legal, accounting, or operational purposes.
Your Rights
Subject to applicable laws, you may request access to, correction of, or deletion of your personal information.
To make a privacy-related request, please contact us using the information below.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updated versions will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
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